Impact Hard with Soft skills

soft skills

PACE your soft skills (Perfect appearance, communication and etiquette)

One of the biggest impacts of this changing world – is in how we as individuals and organizations do communication.

Companies spend a lot of time, energy and resources to build a powerful brand through a strong product chain and supporting technology and operations.  A key aspect differentiating the good from the best is the knowledge and application of soft skills by its employees. Coupled with the hard skills( knowledge about their job, education etc), these skills can help the staff to refresh the organization processes, enhance productivity and create customer delight experiences. This program is of immense value to new managers by enhancing productivity and quality.

Training outline:

This program offers 8 result oriented learning modules. The program and content can be flexibly adapted through sessions focused on specific needs of the target audience. The individual modules are :

  1. Communication  
  2. Etiquette    
  3. Body language
  4. Grooming 
  5. Customer service      
  6. Selling skills       
  7. Leadership skills 
  8. Expectation management

Key Skills learned:

  1. Communicating effectively to connect your audience
  2. Effectively organize thoughts to make effective decisions 
  3. Ability to Motivate teams to achieve goals
  4. Become a competent presenter
  5. Ability to work with challenging audiences 
  6. Speak with conviction

We also discuss your relevant requirements and accordingly customize the program for you .

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